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Customer reviews of Howe Motors Ltd

At Howe Motors Ltd we pride ourselves on the great service we provide to all of our customers. We understand that buying a car or van can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Howe Motors Ltd

Howe Motors Ltd
5
4.9

Based on 123 customer reviews

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  • 5

    Appalling customer service

    By Robin C on 16 October 2017 | Purchase not verified

    I put a deposit on a Howe Motors car on the understanding that the sale would be completed when I'd sold mine. I kept them informed of progress but when I sold my car and called to arrange pick up I was told they'd sold the car to someone else and refused to return my deposit. Absolutely disgraceful customer service.

    Reply from Howe Motors Ltd on 19/10/17

    Thank you for your review, which you uploaded three days AFTER we returned your deposit. You agreed to buy the car on 13th May 2017. Some FOUR MONTHS LATER you were still avoiding completing the purchase and NOT informing us of your progress. And all this time, the car was depreciating. As a result we re-advertised the car and sold it to a customer who was serious about buying the car. In our opinion, your wife was keen on buying the car, but you weren’t, and this reflects in the way this saga played out. Adding insult to the financial injury you caused us, you decided to leave this review. Thank you so much for that.


  • 5

    Sorted!

    By Elizabeth W on 20 August 2017 | Purchase not verified

    A problem with the used car that we bought from Howe Motors Ltd was solved today, and dealt with to our satisfaction. Thank you to Andy and Mr H.


  • 5

    Fantastic experiance - Highly recommended!

    By Sarah R on 15 May 2017 | Purchase not verified

    Went to look at some vehicles yesterday, great selection - nothing was too much trouble - fantastic service - great sales team - will definitely be back for the next purchase and will recommend to all! Thank you for making everything a brilliant and easy experience.


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Howe Motors Ltd

Telephone:
01446 738088

Opening times

Monday 09:00 - 18:30
Tuesday 09:00 - 18:30
Wednesday 09:00 - 18:30
Thursday 09:00 - 18:30
Friday 09:00 - 18:30
Saturday 09:00 - 17:30
Sunday 09:00 - 17:30

Howe Motors Ltd

Address:
Powell Duffryn Way,
Docks,
Barry,
South Glamorgan,
CF62 5QR