Customer reviews of Howe Motors Ltd
At Howe Motors Ltd we pride ourselves on the great service we provide to all of our customers. We understand that buying a car or van can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
Howe Motors Ltd
Based on 141 customer reviews
Howe Motors Ltd
By Ian W on 14 January 2016 | Verified purchase
Buying a car from Howe Motors was a great experience. There was no pressure selling and I was allowed to take the car for a test drive on my own. I arrived late at the garage and they stayed open late for me as I had travelled a long distance. There was a minor fault with the rear suspension bushes however they paid for the diagnosis of the fault and the repair. The car was perfectly presented when I received it. I would recommend Howe Motors Ltd and will use them again in the future.
A friendly professional service
By Wilf B on 07 October 2015 | Verified purchase
From initial viewing, test drive and workshop checks, this was a pleasant experience. We got a good price trading in our old car and our new car was immaculately presented and competitively priced. I have no hesitation in recommending Howe Motors.
Very highly recommended motor dealers
By Raymond M on 12 September 2015 | Verified purchase
I’ve bought two cars from Howe Motors in Barry and will not hesitate in buying more from them. You are never pressured, always able to browse without being hassled by commission hungry salesman. If you ask about a vehicle you get the full history, vehicle specifics and plenty of time to test drive and inspect the vehicle properly. All the cars are presented to the highest standard and usually come with full dealer service history. Both of the vehicles I’ve bought from them have been flawless, and when one had a minor issue they bent over backwards to get it sorted for me the same day. Very highly recommended and professional motor dealers. 10 out of 10.
Our 2nd purchase from Howe Motors
By Rose G on 23 June 2015 | Verified purchase
This was the second vehicle we have purchased from Howe Motors (we live in North Devon so travelled approximately 140 miles). We have received excellent customer service - having purchased our new car there were a couple of issues i.e. the spare key did not work and we discovered that the Sat Nav dvd was badly scratched and only worked for a short distance on our journey home. Both issues were satisfactorily dealt with, Howe Motors ordered a brand new spare key and disc for the Sat Nav. The Salesman was always helpful and kept us fully informed at all times so we are very happy customers and we love our new car!
Excellent service throughout
By L P on 13 April 2018 | Purchase not verified
Excellent service, very helpful and professional, didn't feel pressured at all. Very happy with my purchase, car was cleaned inside and out, new MOT and service. Would recommend Howe Motors to anyone.
By ERWIN Z on 12 April 2018 | Purchase not verified
Very disappointed the way situations handled by Dn in HOWE's Motors in Barry. Refused to refund my money. The money was taken to secure the car for viewing but the car was not ready for the appointment. When the appointment was cancelled by me,Dn refused to refund. appalling.
Open and honest human approach
By Andrea M on 11 February 2018 | Purchase not verified
Our daughter purchased her first car through Howe Motors; we couldn’t be happier with the service we received. From the first telephone conversation with Dean and simple £100 deposit, to the human, open and non pushy welcome again from Dean (plus the rest of the gents) who looked after us with humour and honesty. We travelled from Bristol and will without a doubt make Howes the first port of call when our other Daughter is ready to upgrade her car later in the year. Many thanks for the excellent service, the hug wasn’t bad either !!!
Dream car found in Barry
By Nigel B on 01 December 2017 | Purchase not verified
Found an immaculate Audi A8 here. Actual photos and online description matched the car perfectly. In no way disappointed upon viewing (as is normally the case at other adverts). Car was pristinely presented, checked,valeted no obligation test drive,(any distance) no pushy sales jargon or pressure. Salesman was excellent in manner and personality, very knowledgable ( for a self proclaimed "anti -salesman"!). Could not fault the guy or the garage. Best car I have ever owned or driven. Took a look at other cars for sale there, all of the same calibre in condition.Couldn't recommend Howe Motors highly enough. Have bought many used cars over 30 years, this garage shows them all how it should be done. Outstanding.
Appalling customer service
By Robin C on 16 October 2017 | Purchase not verified
I put a deposit on a Howe Motors car on the understanding that the sale would be completed when I'd sold mine. I kept them informed of progress but when I sold my car and called to arrange pick up I was told they'd sold the car to someone else and refused to return my deposit. Absolutely disgraceful customer service.
By Elizabeth W on 20 August 2017 | Purchase not verified
A problem with the used car that we bought from Howe Motors Ltd was solved today, and dealt with to our satisfaction. Thank you to Andy and Mr H.
Howe Motors Ltd
- 01446 738088
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|Monday||09:00 - 17:30|
|Tuesday||09:00 - 18:30|
|Wednesday||09:00 - 18:30|
|Thursday||09:00 - 18:30|
|Friday||09:00 - 18:30|
|Saturday||09:00 - 17:30|
|Sunday||09:00 - 17:30|