- 01446 738088
Customer reviews of Howe Motors Ltd
At Howe Motors Ltd we pride ourselves on the great service we provide to all of our customers. We understand that buying a car or van can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
Howe Motors Ltd
Based on 168 customer reviews
Top customer service
By Michelle H on 09 September 2018 | Purchase not verified
Bought a second hand merc from this garage a month ago first class customer service from the boys from test drive to purchase especially Andy. In the first week the car developed a problem with the clutch we phoned the garage and they arranged for the car to be fixed straight away covered all the costs and provided us with a car to use so all in all top company to deal with we will be back
Excellent service throughout
By L P on 13 April 2018 | Purchase not verified
Excellent service, very helpful and professional, didn't feel pressured at all. Very happy with my purchase, car was cleaned inside and out, new MOT and service. Would recommend Howe Motors to anyone.
By ERWIN Z on 12 April 2018 | Purchase not verified
Very disappointed the way situations handled by Dn in HOWE's Motors in Barry. Refused to refund my money. The money was taken to secure the car for viewing but the car was not ready for the appointment. When the appointment was cancelled by me,Dn refused to refund. appalling.
Open and honest human approach
By Andrea M on 11 February 2018 | Purchase not verified
Our daughter purchased her first car through Howe Motors; we couldn’t be happier with the service we received. From the first telephone conversation with Dean and simple £100 deposit, to the human, open and non pushy welcome again from Dean (plus the rest of the gents) who looked after us with humour and honesty. We travelled from Bristol and will without a doubt make Howes the first port of call when our other Daughter is ready to upgrade her car later in the year. Many thanks for the excellent service, the hug wasn’t bad either !!!
Dream car found in Barry
By Nigel B on 01 December 2017 | Purchase not verified
Found an immaculate Audi A8 here. Actual photos and online description matched the car perfectly. In no way disappointed upon viewing (as is normally the case at other adverts). Car was pristinely presented, checked,valeted no obligation test drive,(any distance) no pushy sales jargon or pressure. Salesman was excellent in manner and personality, very knowledgable ( for a self proclaimed "anti -salesman"!). Could not fault the guy or the garage. Best car I have ever owned or driven. Took a look at other cars for sale there, all of the same calibre in condition.Couldn't recommend Howe Motors highly enough. Have bought many used cars over 30 years, this garage shows them all how it should be done. Outstanding.
Appalling customer service
By Robin C on 16 October 2017 | Purchase not verified
I put a deposit on a Howe Motors car on the understanding that the sale would be completed when I'd sold mine. I kept them informed of progress but when I sold my car and called to arrange pick up I was told they'd sold the car to someone else and refused to return my deposit. Absolutely disgraceful customer service.
By Elizabeth W on 20 August 2017 | Purchase not verified
A problem with the used car that we bought from Howe Motors Ltd was solved today, and dealt with to our satisfaction. Thank you to Andy and Mr H.
Fantastic experiance - Highly recommended!
By Sarah R on 15 May 2017 | Purchase not verified
Went to look at some vehicles yesterday, great selection - nothing was too much trouble - fantastic service - great sales team - will definitely be back for the next purchase and will recommend to all! Thank you for making everything a brilliant and easy experience.